This course provides learners with a clear understanding of challenging behaviour — what it is, why it happens, and how to manage it effectively. With a focus on de-escalation, the training explores how to handle potentially volatile situations in a calm, non-physical, and professional way.

All Polymath workshops are designed to be engaging, practical, and tailored specifically for adults and children’s social care. Our trainers bring both real-world care experience and teaching expertise to ensure meaningful, relevant learning every time.